R
Railway11mo ago
darker

projects got charged way more than usual

No description
65 Replies
Percy
Percy11mo ago
Project ID: N/A
darker
darkerOP11mo ago
i would like to know wtf happened all the bots combined used to always average 6$ a month now i charged me 21$ out of nowhere with no change of user usage or performance changes
Brody
Brody11mo ago
are you connecting to your databases via the public or private network? if you connect to them via the public network you are subject to network egress fees
darker
darkerOP11mo ago
idk about that and most of the pricing comes from memory usage
darker
darkerOP11mo ago
No description
darker
darkerOP11mo ago
21$ is crazy
Brody
Brody11mo ago
maybe you have a memory leak?
darker
darkerOP11mo ago
thats wayyyyyy too much how so it never happened
Brody
Brody11mo ago
have you checked your service metrics?
darker
darkerOP11mo ago
where can i do so
Brody
Brody11mo ago
open the services and click the metrics tab
darker
darkerOP11mo ago
No description
darker
darkerOP11mo ago
and why does it say unlock hobby plan when i already have did in the past?????? why is hobby plan gone??
Brody
Brody11mo ago
maybe a payment failed, check your invoice history
darker
darkerOP11mo ago
so a payment failed now i have to pay 21$ wtf
Brody
Brody11mo ago
the 21$ is usage, that would need to be paid regardless
darker
darkerOP11mo ago
bruh it NEVER reached 21$ its always 6$ a month the bots are in small servers, they would never have that much activity
Brody
Brody11mo ago
maybe there was a memory leak introduced, have you checked your service metrics?
darker
darkerOP11mo ago
you mean this
darker
darkerOP11mo ago
No description
darker
darkerOP11mo ago
No description
darker
darkerOP11mo ago
from 161 to 520 out of NOWHERE
Brody
Brody11mo ago
that looks more like project metrics, but nevertheless that is what your project is using for higher fidelity metrics please look into your service metrics
darker
darkerOP11mo ago
you see this
No description
darker
darkerOP11mo ago
this is my actual usage idk whats up with the crazy increase
Brody
Brody11mo ago
please look into your service metrics
darker
darkerOP11mo ago
i couldnt find it preciously
Brody
Brody11mo ago
^
darker
darkerOP11mo ago
services? im on dashboard and i cant see it
Brody
Brody11mo ago
open a project, then open the service, then click on the metrics tab
darker
darkerOP11mo ago
No description
darker
darkerOP11mo ago
No description
Brody
Brody11mo ago
alright, but thats just 3 services out of 1 project
darker
darkerOP11mo ago
ignore the first mongodb legacy aint on
darker
darkerOP11mo ago
you see the estimated
No description
darker
darkerOP11mo ago
thats basically the USUAL USAGE
Brody
Brody11mo ago
yeah but you would have been charged for it while it was on
darker
darkerOP11mo ago
which was barely a $ now explain me 2 things; why is estimated less than cost and why is my hobby plan not even activated
Brody
Brody11mo ago
im sorry but i dont know what to tell you here, your services used more memory this month, and maybe a payment failed
darker
darkerOP11mo ago
that still explains nothing about why is estimated less than cost somethings up So? I am NOT the only
darker
darkerOP11mo ago
No description
Brody
Brody11mo ago
solved x3
darker
darkerOP11mo ago
yeah but like what
Brody
Brody11mo ago
none of those threads where for platform issues, they where all for code or config issues
darker
darkerOP11mo ago
ALRIGHT my question
darker
darkerOP11mo ago
No description
darker
darkerOP11mo ago
why is estimated more than cost? enlighten me
Brody
Brody11mo ago
looks like its just a display error resulting from the services being stopped
darker
darkerOP11mo ago
the services JUST stopped, why is there a BIG gap in the pricing?
Brody
Brody11mo ago
the estimation is real time
darker
darkerOP11mo ago
may i ask why the estimation was always around the same as cost AND NOW its TRIPLE
Brody
Brody11mo ago
your services are using more resources
darker
darkerOP11mo ago
out of nowhere?
Brody
Brody11mo ago
thats why i suggested a memory leak, ultimately i cant comment exactly on what your services are doing to give you an accurate reason
darker
darkerOP11mo ago
my services are identical discord bots discord bots are NOT supposed to use that much
Brody
Brody11mo ago
i dont know what to tell you here, its using that memory and the resources are being charged accordingly
darker
darkerOP11mo ago
what is a memory leak and why would it happen, what are the reasons for it
Brody
Brody11mo ago
thats a coding help question, and im sorry but thats a bit out of scope for these help threads
darker
darkerOP11mo ago
bruh a memory leak is NOT supposed to happen in railway
Brody
Brody11mo ago
thats absolutely not even remotely true
darker
darkerOP11mo ago
the same code has been running for months? its been 10$ each time why did the memory leak decide to appear now? and make it 25$
Brody
Brody11mo ago
i dont know what your code does or the code quality, i can't comment on any real specific reason, sorry
darker
darkerOP11mo ago
another question why tf is the cost still increasing while every service is OFFLINE?
Brody
Brody11mo ago
im sorry but your tone is not appreciated, please be respectfully
darker
darkerOP11mo ago
thanks a lot this helped a ton feels good to get my money robbed
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