cant login
i played a game day before yesterday but when i come back im greeted with this message. without thinking out of the ordinary, i tried to change my password, but the password recovery email never appeared. i tried to find my username as well but the username i got was a username from my alt account and not my main. what do i do? please help me as i've spent lots of money and time into this account and i really want it back. valorant should at least just inform about such things, but theres nothing, no message, no warnings, no email. please help
8 Replies
Hello
Did you try closing and opening riot client again
Huh you don’t know your username for ur acc?
Ive done everything
I know the username, i didnt even sign out. I just put my email at forgot my username just in case i had forgotten it. But the email came of a different account i have connected with the same email. When i try to change the password with my username, the email never appears.
Has riot just decided to delete my account or something?
it says that login credentials dont match
That means wrong password or username
Did u figure out which email u used
Since it’s different
@creoplasma
❓ If you require assistance, want to discuss a ban or an in-game restriction, if you were hacked or lost access to your account, please open a support ticket with Riot Support. We are not Riot employees and are unable to assist you with in-game account restriction issues. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new.
Alternatively,
If you are receiving an error code, you can find out steps to resolve them here ➡️ https://support-valorant.riotgames.com/hc/en-us/articles/360045619633-Error-Codes-in-VALORANT
If you were banned or received an in-game penalty, please read ➡️ https://support-valorant.riotgames.com/hc/en-us/articles/4402501234451-Penalties-and-Bans-FAQ
If your account was hacked or you dont have access anymore, try this ➡️ https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
VALORANT Support
Error Codes in VALORANT
Something's gone awry in VALORANT? Not to worry. It's why we're here, after all. If you received an error code, chances are there's a number attached. Simply find your number to learn what it means...
VALORANT Support
Penalties and Bans FAQ
We hold our Agents to the highest standards and expect you all to be on your best behavior. This means staying in the game and giving it your best shot. Going AFK, queue dodging, or committing frie...
VALORANT Support
Recover Your Account
If you forgot your Riot Games username, can't remember your password, or need help recovering a compromised account, you're in the right place. Find your issue below and click the associated button...
Last one
If that dont work do the first
When ive not changed anything?