Elgato facecam freezing in obs
This week my facecams started freezing in obs. I've had this camera probably at least 6 months and this is the first time it's been doing this. It's not plugged into a USB hub. The only way to get the camera to come back when this happens seems to be to either unplug it or go into OBS and deactivate it and then activate it again.
Does anyone know what is causing this? I am also not using the virtual camera.
Here is a clip
https://clips.twitch.tv/TsundereBillowingPandaTTours-A8seu2bXReul3cmx
2 Replies
Can you follow this guide and post the USB view of your ports: https://r1ch.net/blog/managing-usb-bandwidth-with-usbview
Long story short, motherboards will use one USB controller to manage multiple USB ports. The controller may only support a certain amount of bandiwth (like 5, 10, 20, or 40 Gbps) and split that up among the ports it manages. If the devices plugged into the USB ports overloads the controller, that can cause the issue you're experiencing
Managing USB bandwidth with USBView | r1ch.net
Find out how to make your USB devices perform optimally by moving them to less saturated controllers.
I rearranged my USB ports and it seems to be okay now. I didn't have any issues last night