help please
I’m using overlay expert and trying to upload a webm file and running into the same error message over and over. I’ve tried numerous things to fix it. The issue does happen with different webm files. All of the ones I’ve tried are under 10mb. Send help please, I’m trying to start new right with my viewers

26 Replies
looks like overlay expert might be having an issue! @Marc
Also im using chrome
Sometimes the filename extension can be
.webm
, but the video encoding is not WebM. Are you sure the files you are trying to upload are actually WebM?
If you upload one here, I can check for you.Unfortunately it’s not allowing me to send it on discord either, Any idea why?
me too
There might be something wrong with the file.
What happens when you open the WebM with Chrome?
i dont know where it is because it is my first time using this extesion
how do i open it with chrome? it opens with media player
Please do not hijack posts. Create another post in #support-forum for your issue.
Try right-clicking the file and then select “open with …”
only options im getting are open, cut, copy, delete, and properties
here's the properties if that helps any
What options do you get when you right-click the file in Explorer?
how do i do that? the file is in my files and my google drive as well
Are you asking how to right-click a file?
i guess im asking how would i right click it explorer if its in my file on my pc? are you asking me to go to explorer and redownload it or?
I mean in Files. Sorry I don't use Windows.
I think if you hold shift while right-clicking, it might give you the "open with" option
Follow this to open the file with Chrome ... https://edu.gcfglobal.org/en/windowsbasics/opening-files-with-different-applications/1/
GCFGlobal.org
Windows Basics: Opening Files with Different Applications
In Windows opening files with different applications is simple. Learn how to open files with different applications in this free lesson.
so this is all im getting in when i right click the webm in my files and when i go to the folder that it's in to right click and open in with explorer it just redownloads the files
Are the files zipped?
yes
Unzip the files, then go where you unzipped them, and then right click
omg
i think thats what it was
tysm bro
No problem 💜
Have a happy new year