If a subscription is removed from an account, does it remove the related data?
If I remove my R2 subscription, does it remove the R2 data?
13 Replies
Basically I'm wondering if I remove this subscription does it kill the data? It bugged out and I can no longer access my production buckets in the interface..
It would probabaly remove the data. If you are having an issue using the dashboard for R2 then I would make an issue about that instead
There is a grace period during which your data will stay and come back if you resubscribe, I don't recall how long that period is
However yes if you have an R2 dashboard issue please describe that instead
I can no longer actually access my buckets via the UI, CLI works fine
?support
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Not something members of the community can help with
I'm all paid up and all that, the actual response I get from the internal subscription endpoint lists it as paid etc, I've never seen an issue like this before. Also much appreciated and Merry Christmas :)
If you have an open ticket then share the number and I can take a look
Sec
#3075135
Thanks
No, thank you, I wasn't expecting support like this. Means a lot!