Query regarding refund

Do we get refund for hobby plan on railway?
Solution:
Support -> Request a refund.
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10 Replies
Percy
Percy12mo ago
Project ID: N/A
Fragly
Fragly12mo ago
I've never heard of anyone that has ever gotten a refund ever but if you feel you're entitled to one then it'd be best to contact [email protected]
Medim
Medim12mo ago
Actually, a lot of ppl receive refunds, regarding bugs they had which increased costs, wrong billing, and all that. But yeah, u can email [email protected] and wait for a response, u can also describe more why are you issuing a refund here and maybe a team member will answer you.
fallenstarsomewhereonearth
there is no one from team here who can assist? wonder why i have been redirected for help from their website if the answer is no
Fragly
Fragly12mo ago
Never seen that happen to someone personally but good to know there are, but for billing related enquiries it's best to email [email protected] ( from the email you use on railway )
Medim
Medim12mo ago
No one said the answer is no yet. U just have to email them and be more descriptive. You are making it harder than it is.
fallenstarsomewhereonearth
Hello? can you tone yourself down a bit? am paying for the service there should be an option on website instead. Rather than mailing and all. Like we have for amaon prime Thanks
nebula
nebula12mo ago
cloud compute is not something you can "return" like you do on amazon prime, so we only issue refunds for good reasons
Faraz
Faraz12mo ago
Like this?
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Solution
Faraz
Faraz12mo ago
Support -> Request a refund.
No description
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