Media server integration not working

I have made sure to read the docs regarding this I have made a user specifically for homarr made sure the credentials were correct and the user has access to the required info and also that the internal address and externall do not end / or /web ,index.web. I am not sure what else I could be missing can I please get some help?
No description
Solution:
This ticket can be closed idk what I did, but I have seem to have fixed the issue thank you for everyone's time that was put into this and yall have a nice day.
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29 Replies
Manicraft1001
Manicraft100112mo ago
Hi, can you please post your log? See https://homarr.dev > FAQ for instructions how to
Home | Homarr Docs
Simplify the management of your server with Homarr - a sleek, modern dashboard that puts all of your apps and services at your fingertips. With Homarr, you can access and control everything in one convenient location. Homarr seamlessly integrates with the apps you've added, providing you with valuable information and giving you complete control....
LooseMoose62
LooseMoose62OP12mo ago
No description
Manicraft1001
Manicraft100112mo ago
That's your console I need your server side log
LooseMoose62
LooseMoose62OP12mo ago
So like logs from my container ?
Manicraft1001
Manicraft100112mo ago
Yes, please Sorry if that was not clear
Manicraft1001
Manicraft100112mo ago
Did you set the authentication credentials? Are the credentials correct? (See integration tab in the Jellyfin app on your Homarr dashboard)
LooseMoose62
LooseMoose62OP12mo ago
yes
Manicraft1001
Manicraft100112mo ago
What did you set the URL to?
Manicraft1001
Manicraft100112mo ago
@Tag do you have an idea?
Serenaphic
Serenaphic12mo ago
Is that a copy paste from what is actually inside the app or did you type it out again in discord? Because it's missing a dot here Just making sure
LooseMoose62
LooseMoose62OP12mo ago
It’s a error HTTP://192.168.0.78:8096
Serenaphic
Serenaphic12mo ago
Ok good to know. Sometimes it's just a matter of removing the app and adding it back, have you tried that?
LooseMoose62
LooseMoose62OP12mo ago
Yes And I have tried making a whole different user in Jellyfin just for homarr
Serenaphic
Serenaphic12mo ago
I was about to ask that too
LooseMoose62
LooseMoose62OP12mo ago
Yeah I read the docs
Serenaphic
Serenaphic12mo ago
That address look to be a network address, do you maybe have an internal address? In docker it's usually one that starts with 172
LooseMoose62
LooseMoose62OP12mo ago
172.0.0.1 V ?
Serenaphic
Serenaphic12mo ago
No x) you're mistaking it for localhost
LooseMoose62
LooseMoose62OP12mo ago
Yeah I was gonna say Umm let me look at docker real quick
Serenaphic
Serenaphic12mo ago
There's a docker integration in homarr. Maybe try to get that running and adding the app from there?
Manicraft1001
Manicraft100112mo ago
This shouldn't make a difference. The 401 is weird IMO. Do you run a proxy in front of Jellyfin?
LooseMoose62
LooseMoose62OP12mo ago
Well so my Jellyfin is running on a different docker instance
Manicraft1001
Manicraft100112mo ago
What version of Jellyfin are you running?
LooseMoose62
LooseMoose62OP12mo ago
10.8.13 I just run a cloudflare tunnel
Manicraft1001
Manicraft100112mo ago
That is almost certainly a problem Do you use that tunnel URL for the internal URL?
LooseMoose62
LooseMoose62OP12mo ago
No I don’t use the public hostname for the interal url I point the public hostname to the internal url then use the internal url
Solution
LooseMoose62
LooseMoose6212mo ago
This ticket can be closed idk what I did, but I have seem to have fixed the issue thank you for everyone's time that was put into this and yall have a nice day.
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