Error 503 : server down

Hi have a 503 error when going to my project url.
21 Replies
Percy
Percyβ€’12mo ago
Project ID: ea5c60f8-305d-4e1f-bb31-8a23bce5a0de
GuillaumeDevloop
GuillaumeDevloopOPβ€’12mo ago
ea5c60f8-305d-4e1f-bb31-8a23bce5a0de
Brody
Brodyβ€’12mo ago
GuillaumeDevloop
GuillaumeDevloopOPβ€’12mo ago
Thanks but it's not a new deployed project but a long time one, it was working normally but today, all is down no changes were made
Brody
Brodyβ€’12mo ago
have you tried re-deploying?
GuillaumeDevloop
GuillaumeDevloopOPβ€’12mo ago
I'm afraid I will lost my data I think I'm using internal sqlite database, and not external one on this project, if I restart i will lost data? Many thanks for your help
Brody
Brodyβ€’12mo ago
you would if you stored your data in the emperial container storage
GuillaumeDevloop
GuillaumeDevloopOPβ€’12mo ago
Is it possible to extract this data and create a new external DB?
Brody
Brodyβ€’12mo ago
short answer, nope
GuillaumeDevloop
GuillaumeDevloopOPβ€’12mo ago
then restart / redeploy ? oups 😒
Brody
Brodyβ€’12mo ago
in the future, please use a volume https://docs.railway.app/reference/volumes
GuillaumeDevloop
GuillaumeDevloopOPβ€’12mo ago
Thanks a lot, when I created this project I was totally new to Strapi/Railway database handling
Brody
Brodyβ€’12mo ago
oh strapi, then you want to use postgres, no volume needed and if youre gonna lose your data anyway, start fresh with this template https://railway.app/template/strapi (read the overview)
GuillaumeDevloop
GuillaumeDevloopOPβ€’12mo ago
Thanks a lot for your help
Brody
Brodyβ€’12mo ago
of course!
GuillaumeDevloop
GuillaumeDevloopOPβ€’12mo ago
And if I copy ths project locally, any chance to save data? Any chance that error 503 disappear if I wait?
Brody
Brodyβ€’12mo ago
im sorry to be blunt but your data is gone, simply take this as a learning experience 😭
GuillaumeDevloop
GuillaumeDevloopOPβ€’12mo ago
ok 😒 many thanks for your time and help
Brody
Brodyβ€’12mo ago
no problem
GuillaumeDevloop
GuillaumeDevloopOPβ€’12mo ago
I have tested to make a single restart a all data is back πŸ˜„ I am blessed by the gods. I saw that strapi transfer now exists to pull data from the remote to a local instance BUT if strapi 4.10 is installed. Is it possible to update the strapi version without losing data? We would have to redeploy in this case, right? and the data would be lost?
Brody
Brodyβ€’12mo ago
I'm sorry it totally slipped my mind that restarts don't kill the container, I was thinking you'd have to do a full redeploy to get your service back online unless strapi provides a way to update itself through it's web ui, you would definitely need to do a redeploy to update the strapi version since there's no terminal access
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