pricing more than expected
I updated to pro and i my price its realy crazy i need some assistance.... i was paying 20 - 22 every month no its going to 50... can you guys fixthat i
51 Replies
Project ID:
179c43e2-d6dc-4bfb-a008-fb69be1ae057179c43e2-d6dc-4bfb-a008-fb69be1ae057
go to this page https://railway.app/account/usage
what resource type does it say is costing the most?
can you help me i want be pro but
i used the pro because i was spenting more then i want
i have 32 now
why its paying 26
it was 17 in hobby
can you check the egress cost of your services?
beat me to it
there was an error in how it was calculated, it was essentially not billed
so now that its calculated correctly thats why your cost may have gone up
you can mitigate this by using railway's private networking for stuff like Databases
i like railway but the price its beeing crazy
instead of accessing them throug the public internet
and the first time when i updated
when dint had enoth data
the price was reeealy crazy
railway surely is the goat, but that sudden price hike does seem like egress
please check the egress costs of your services. We can help you debug
wt that[]
?
Click the service
to see how much it consumes by memory, ram, cpu, egress...
ok that is some insane amount of memory
not egress
in the pro plan the 20
what are you hosting?
its not calculating
2 apps
normal apps
simplificadoctor.com
and
yes, unlike the hobby plan
gerenciadoctor.com
simplificadoctor
the pro plan has no included usage
its not good coded
i ll fix that
can you guys do something to help me
this price its a lot for me
can i have something in the middle
i need some usage included
its not a code issue
that's intended behavior
no:
although i don't work at railway
but i think they may change the pro plan not having included usage in the future
2 gigs is quite the amount of memory tho, what kinda stuff do the apps have?
i dont think its itended
that its a problem
what do you think is not intended
i already talket to my devs
ok José, hear me out
your app is consuming 2.44 gigs on average
that is a lot of memoty
if you do the math yourself, and sum up the RAM every minute
you will see that it amounts to the amount the service shows it has consumed
that does not fail
now, if you apply the cost railway has per Gigabyte of ram
you will get that cost
i ll fix this memory issue
urgent
but
yes, that is the idea
can you guys give me some bonus
there has to be something in the service hogging memory
this seat tis toooo expensive for me
im just a user, like you
i can't do much about bonuses xd
owww sory hahaha
its fine, dw
@Brody
i dont work for railway either (neither does adam)
(don't ping people directly, its against the rules)
sory
its fine, just don't do it again :)
it bothers some people a lot
i need some admin to check my case
thing is
who i can call?
i get where you're coming from
but the issue is not with railway for the most part, its just that your app is REALLY expensive to run
what even is running on there?
Yep this is not something that requires the team. You should know what you’re running
we can help you get the memory down, but we need specifics as to what you’re running
exactly!