SSL cert not issuing on a partial (CNAME) setup

The zone is teamlex.com and it is proxied and CNAME'd to Cloudflare: dig +short CNAME www.teamlex.com www.teamlex.com.cdn.cloudflare.net. The www universal certificate has been pending for over a day now. I've opened a ticket and have tried to escalate it with our engineering rep but still haven't heard back
17 Replies
Chaika
Chaika12mo ago
You have some overly aggressive firewall rules look like, I'd bet they could be blocking the http validation request, might want to turn them down or exclude paths starting with /.well-known/acme-challenge/
davea7367
davea7367OP12mo ago
Thansk Chaika, I did open all of them up based on the host to "skip"
Chaika
Chaika12mo ago
hmm, so they shouldn't be blocking right now?
No description
Chaika
Chaika12mo ago
What did you input for the host?
davea7367
davea7367OP12mo ago
teamlex.com if host contains teamlex.com
Chaika
Chaika12mo ago
ahh those are probably IP Access Rules which are blocking, which you can't skip with a custom rule
davea7367
davea7367OP12mo ago
ahh the hierarchy
Chaika
Chaika12mo ago
well it's not the hierachy or flow, you can skip a lot of things with Custom Rules, just not IP Access Rules
davea7367
davea7367OP12mo ago
i am seeing requests coming in for well-known
Chaika
Chaika12mo ago
Let's Encrypt uses a few different ASN's as secondary validation for the http token, their own, AWS, and a few others, I don't think they have a list since it's done to try to avoid bgp hijacking and get multiple "views of the internet" Other acme providers like Google do something similar afaik
davea7367
davea7367OP12mo ago
there might be a few blocked then
Chaika
Chaika12mo ago
yea, if one fails it wouldn't issue
davea7367
davea7367OP12mo ago
i am seeing a lot of requests for well-known
Chaika
Chaika12mo ago
probably because it keeps trying lol if you have Advanced Cert Manager you could just create a cert covering www validated via DNS and create the DNS records manually for it
davea7367
davea7367OP12mo ago
agreed, thanks, I think that's what i'll have to do appreciate the help
Erisa
Erisa12mo ago
The recommended would indeed be Advanced certificates with DCV Delegation https://developers.cloudflare.com/ssl/edge-certificates/changing-dcv-method/methods/delegated-dcv/ That way you only need one DNS record in place and then the certs will renew forever
davea7367
davea7367OP12mo ago
thank you Erisa, the advanced cert with http verification doesn't seem to be issuing and there are no blocks
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