Database not starting
Hey 👋
Since 1 hour, our backend can not connect to our PG database, we are not able to connect using psql either and the restart database feature does not work (error after trying to restart: "Error restarting database, Problem processing request")
PG host: containers-us-west-50.railway.app
Is there any ongoing incident?
Thanks in advance
12 Replies
Project ID:
946c760b-c58f-4c9a-98b8-b3fe1d360c6c946c760b-c58f-4c9a-98b8-b3fe1d360c6c
Thread has been flagged to Railway team by @Brody.
Hey there rom, looking into this @rom
@rom, you will need to migrate to the V2 database, you won't lose access to your data but the older DBs had unliable connection issues.
Thanks @Angelo doing it right now, I'll report the status there when it's done.
I am keeping an eye on it.
The migration to V2 completed, but it seems that for the faulty database, it did not migrate any data
As I'm able to connect to the database, I'll restore the data from a previous dump.
That isn't intended, flagging @jr for visibility.
This now appears to be fully migrated?
Yes, I restored a dump manually
Yes, so in this case, because #🚨｜incidents, we couldn't connect via our infra to Stacker 50.
So the dump had to be done manually, I apologize here.
No problem, thanks for the help 🙏
Thanks for reporting, please let us know how we can make Railway better.