Force remove zone hold?
I have a domain that was being managed in another users enterprise account with a zone hold on it. As a result I got this error: "The zone name provided is subject to a hold which disallows the creation of this zone. Please contact the domain owner to have this hold removed."
I have since moved the DNS to Google Cloud in hopes that it would deactivate in the enterprise account but a month later and I still can't add it to my cloudflare account.
I have no way of getting the enterprise account to remove the domain from their account.
Is there anyway to show cloudflare that I am now managing the DNS and to remove it from their enterprise account? I don't want to have to file support tickets for this, there should be some DNS proof I can give to cloudflare but I see no documentation for this anywhere.
8 Replies
This is what zone hold is designed to prevent. You have to contact the zone hold owner.
I mean I get it, but what if they are a malicious actor? I have registrar access and DNS access (via a different DNS provider). The domain is not being managed by their Cloudflare account anymore, so what's the point of the hold?
So the domain that has the zone hold has been moved out? Or a domain being blocked by the zone hold has been moved out?
1. Domain is held in a register.com account
2. Was pointed to the enterprise account for DNS
3. I tried to put it in my Cloudflare account, was blocked by the zone hold
4. I moved it out and over to Google Cloud DNS
5. It's been 28 days since then
I manage hundreds of domains in my cloudflare account I'd like to have this one in there too
I have since moved the DNS to Google Cloud in hopes that it would deactivate in the enterprise accountThis should have worked from my understanding so it's odd that it didn't. But the only way to have that investigated and potentially bypass the zone hold is via a support ticket I'm afraid.
Last time I had this issue it fell off their account after 2 weeks so yeah agreed its weird this one hasn't, maybe some hard cached NS records still pointing to the old account
The theoretical malicious actor wouldn't be able to do anything since you've moved the DNS away, it would be held in a Moved zone which I agree is rather pointless and I didn't think was possible
I agree its weird which is why im over here bothing yall, I have several domain migrations to cloudflare a week and would love to be able to automate it
But i'm tracking theres no built in solution for that
thank you for your response and heres my +1 for a DNS solution to prove ownership of a domain in the case of a zone hold in a different enterprise account