domain banned
my domain was banned and i cant buy it back for a reason, i dmed support but apparently its bad so im kinda just here, is tehre any way to fix this orr
21 Replies
?support
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community. Any plan level can open a ticket for these topics.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
ive alr messaged support but the amount of people that told me the support is slow
thats why i came here
but if thst the only way to fix it i see
@Erisa | Support Engineer so is that the only way?
When you say domain is banned what does that mean, what do you see
so first of all, one of my accounts cant buy ANY domains or search, and then on an ALT i cant buy it because its been suspended? let me get screenshots
Sounds like a billing issue, check if you have any overdue invoices
i bought it 1 week or so ago
it was banned cuz i removed it off cloudflare to add it back as nothign was working
and again, support was said to be bad so i didnt bother sending
Support experiences vary dramatically on the plan level and ticket category
i removed then cloudflare removed
Account and Billing tickets usually have quick responses regardless of plan
I messaged them some time ago ab this and nothing
it says i abused something but there is no reason or anything
Did you send an email to that abusereply address?
ye
it seems like cloudflare refunded me, but i still want the domain back even if i have to pay again
Because thats not support its Trust and Safety, so anything you'd have heard about support and anything I could have helped you with isnt relevant here. You have to email them and wait unfortunately.
It sounds like your account was suspended and theyre the only team that can help with that
but why can't i buy it on another account?
Because the domain was blocked
oh okay
so do u know how long they usualy take? be honest
I genuinely have no idea
It's a completly different department that operates their own email contact
alright, ty for helping :>