Acount Status Changes when I try to upgrade to hobby plan.
My account status shows "verified," and the Hobby plan initially displayed a $5 monthly discount as "Whoop whoop! You get a $5 monthly discount. You will only pay for usage". However, as I was upgrading, the benefit vanished, and my status changed to "unverified." I'm seeking an explanation for this change and kindly want to request the reinstatement of the previous benefits.
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Why...what does this page say? https://railway.app/account/plans
say "Oh noes! Your trial is over
We hope you enjoyed the ride. Upgrade to the Hobby plan to keep the momentum and continue acount status changed in abount 5s, it feels like being on a roller coaster🚄
acount status changed in abount 5s, it feels like being on a roller coaster🚄do you have any kind of record that you where on a trial plan that was verified?
I really wanted to provide supporting evidence, but I didn't anticipate it suddenly auto-refreshing and disappearing. Perhaps the backend system logs might have a record of it?
fair enough, I'll flag the team, but I make no promises
Thread has been flagged to Railway team by @Brody.
Hey, just looked into this and as far as I can see, you aren't eligible for the fee waiver and will have to pay $5 to use the Hobby plan.