Cloudflare Developers•14mo ago

Unable to log in to Cloudflare, "SSO Connector not found" in browser dev tools

I am completely unable to log in to any of my Cloudflare accounts, the log in screen keeps loading forever and never even prompts me for my 2fa code. In my browser dev tools, I can see a POST request to https://dash.cloudflare.com/api/v4/sso/connector?domain=<redacted-my-domain> failing with response code 400, the body is

{
    "success": false,
    "errors": [
        {
            "code": 404,
            "message": "SSO Connector not found"
        }
    ],
    "messages": [],
    "result": null
}

{
    "success": false,
    "errors": [
        {
            "code": 404,
            "message": "SSO Connector not found"
        }
    ],
    "messages": [],
    "result": null
}

I have never configured SSO for any of my accounts. Is anybody else seeing this?

4 Replies

Erisa•14mo ago

The SSO request failing is expected and tells the browser to not use SSO which is the intended behaviour. We are currently looking into some reports of dashboard issues, sorry for the issues @sunaurus are you still seeing trouble loggiing in?

Erisa•14mo ago

https://www.cloudflarestatus.com/incidents/375lpz9t1g9f

Cloudflare API service issues

Erisa•14mo ago

We've implemented a fix and are monitoring the results

sunaurusOP•14mo ago

I can log in now, thank you!

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Unable to log in to Cloudflare, "SSO Connector not found" in browser dev tools

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