Novu•13mo ago

Unable to promote changes

Hello, I have run into a stange issue. I am unable to promote two of my changes due to the error notated in the screenshot. Our organization ID is 651d7607881629515286e874

25 Replies

🎶KeatonOP•13mo ago

I created a new Workflow with the password reset template but changed it a bit which is why I think its a tad confused?

🎶KeatonOP•13mo ago

two workflows I have

Gali Baum•13mo ago

@🎶Keaton did you try promoting each one separately? what error are you getting for each?

🎶KeatonOP•13mo ago

@Gali Baum yes, same exact error well, differing in the Notification Template name

🎶KeatonOP•13mo ago

Response from the apply endpoint:

Novu_Bot•13mo ago

@🎶Keaton, you just advanced to level 1!

🎶KeatonOP•13mo ago

{
    "message": "Notification Group Id 653a8c96e329caae11b97092 not found, Notification Template: Account Setup",
    "error": "Not Found",
    "statusCode": 404
}

{
    "message": "Notification Group Id 653a8c96e329caae11b97092 not found, Notification Template: Account Setup",
    "error": "Not Found",
    "statusCode": 404
}

The payload is empty https://api.novu.co/v1/changes/653a907eea37143fcb19364f/apply

Gali Baum•13mo ago

Odd. we will need to investigate that. But, just that you are not stuck for now. I believe if you go to one of the workflows and create a new workflow group and then chose that same one in the other workflow you will be able to promote

Gali Baum•13mo ago

Let me know how it goes 😅

🎶KeatonOP•13mo ago

Worked fine here I guess the default group was not created when using the default password reset template?

Gali Baum•13mo ago

interesting. good lead. It was the first ever template for your organization?

🎶KeatonOP•13mo ago

swapping back to the Authentication group results in same issue ofc, just weird that the dropdown has the option Yes

Gali Baum•13mo ago

checking

🎶KeatonOP•13mo ago

I believe I used GitHub to sign in as well

{
    "data": [
        {
            "_id": "651d7608881629515286e87f",
            "name": "General",
            "_organizationId": "651d7607881629515286e874",
            "_environmentId": "651d7608881629515286e87a",
            "createdAt": "2023-10-04T14:26:16.304Z",
            "updatedAt": "2023-10-04T14:26:16.304Z",
            "__v": 0
        },
        {
            "_id": "653a8c96e329caae11b97092",
            "name": "Authentication",
            "_organizationId": "651d7607881629515286e874",
            "_environmentId": "651d7608881629515286e87a",
            "createdAt": "2023-10-26T15:58:14.048Z",
            "updatedAt": "2023-10-26T15:58:14.048Z",
            "__v": 0
        },
        {
            "_id": "653ffe72c086274eec8d7b3e",
            "name": "Test Group",
            "_organizationId": "651d7607881629515286e874",
            "_environmentId": "651d7608881629515286e87a",
            "_parentId": "651d7608881629515286e87f",
            "createdAt": "2023-10-30T19:05:22.544Z",
            "updatedAt": "2023-10-30T19:05:22.544Z",
            "__v": 0
        }
    ]
}

{
    "data": [
        {
            "_id": "651d7608881629515286e87f",
            "name": "General",
            "_organizationId": "651d7607881629515286e874",
            "_environmentId": "651d7608881629515286e87a",
            "createdAt": "2023-10-04T14:26:16.304Z",
            "updatedAt": "2023-10-04T14:26:16.304Z",
            "__v": 0
        },
        {
            "_id": "653a8c96e329caae11b97092",
            "name": "Authentication",
            "_organizationId": "651d7607881629515286e874",
            "_environmentId": "651d7608881629515286e87a",
            "createdAt": "2023-10-26T15:58:14.048Z",
            "updatedAt": "2023-10-26T15:58:14.048Z",
            "__v": 0
        },
        {
            "_id": "653ffe72c086274eec8d7b3e",
            "name": "Test Group",
            "_organizationId": "651d7607881629515286e874",
            "_environmentId": "651d7608881629515286e87a",
            "_parentId": "651d7608881629515286e87f",
            "createdAt": "2023-10-30T19:05:22.544Z",
            "updatedAt": "2023-10-30T19:05:22.544Z",
            "__v": 0
        }
    ]
}

Response from https://api.novu.co/v1/notification-groups It looks like the group does exist but might've not been linked to the org properly in mongo? but not sure why the relationship would be one-sided like that anyway Switching to the General group also works funnily enough

Gali Baum•13mo ago

I will try to investigate tomorrow 🙂 are you good for now? could you please tell me steps to reproduce ? Like, what actions you did

🎶KeatonOP•13mo ago

Yup, works fine for me, I have stuff live in Production now. I setup a new account, created a workflow based off of password reset and kept it mostly the same aside from some text and I think a variable change Created another workflow based off password reset for account setup, changed the name/ID/text, etc Changed layout a few times Added an SMTP provider (Mailpit) then tried to promote and was met with the error

Gali Baum•13mo ago

awesome. Thanks for reporting!! I'll look into it

🎶KeatonOP•13mo ago

Thanks! Super quick support response, wasn't expecting anything back for a day

Pawan Jain•13mo ago

Thanks Gali 🏆

Gali Baum•13mo ago

@Pawan Jain I was able to reproduce. The problem is with templates from the store that add a new workflow group. We are not creating a change entity for the workflow group like we should, we directly create it in dev. So the group is not created in prod env and workflow can not be promoted. I suspect the same would happen if one of the blueprints had a new feed as well. Could you please create a ticket for this?❤️

Pawan Jain•13mo ago

Sure Gali

Linear•13mo ago

Issue NV-3163 created.

NV-3163 - promotion error with default workflow

Status

Triage

Novu

Gaming

Programming

Unable to promote changes