webm not working for background

I have a watermark that i want to use for my streams and it wont even play. It is a webm file and it is transparent. If i save it under any other type of file (MP4, etc.) the background is black. But it does show up on overlays expert. I am on a macbook, which i believe to be the problem. Can anyone confirm that and is there a way around it?
10 Replies
Marc
Marc2y ago
Are you streaming with the extension? Are you using Safari?
ace
aceOP2y ago
chrome. and yes i stream with the extension. i’m on console though. but my macbook will not allow me to place this watermark on overlay expert. on the new layer background. it’s a webm file which should work. but i’m using a macbook to do it.
Marc
Marc2y ago
Overlay Expert does not support MP4 so it must be WebM for you to upload it How big is the WebM? It must be 10mb or less
ace
aceOP2y ago
it is 112.90 KB
Marc
Marc2y ago
Can you post the overlay's builder URL so I can take a look?
ace
aceOP2y ago
it won’t allow me to send URLs in here
Marc
Marc2y ago
Don’t worry, we remove them for security reasons, but I can see it in the logs I’ll take a look @ace Is it the "Twitch Team Mayhem" background? Can you let us know when you're live next so we can take a look at your live stream?
ace
aceOP2y ago
yes sir. and yes of course.
Marc
Marc2y ago
OK let us know because I can see the WebM just fine in the builder and if it works in the builder, it should work on stream in the extension too
ace
aceOP2y ago
okay! maybe it is just the fact that macbook doesn’t do well with webm files.

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