Unable to use snippets even i have super admin access

I was seeing service errors or when i executed / testing code seeing 404 error all the time.
11 Replies
Erisa
Erisa•14mo ago
Do you have access to the limited Snippets alpha?
Chakri
ChakriOP•14mo ago
yes i do have
Erisa
Erisa•14mo ago
Are you on an Enterprise account by any chance?
Chakri
ChakriOP•14mo ago
yes
Erisa
Erisa•14mo ago
Can you open a support ticket and share the ticket number? I'd be happy to take a look and that gives access to check things out on your account
Chakri
ChakriOP•14mo ago
Sure and thanks Erisa I will create and share ASAP
Erisa
Erisa•14mo ago
Thanks!
Chakri
ChakriOP•14mo ago
Eric, this is ticket no - 2988417 today when I tried again and able to create a snippet. from snippet i was trying to connect AWS s3 and i have DNS name for that, but it's keep saying below error <?xml version="1.0" encoding="UTF-8"?> <Error> <Code>NoSuchBucket</Code> <Message>The specified bucket does not exist</Message> <BucketName>s3.igs.sears.com</BucketName> <RequestId>RPMCG8P33PWBV710</RequestId> <HostId>gtVuWfjkjyAwMfa0i0+s5U8V8ZGKQY6jXq8pRaiyfw4fXlFJ99cwDMwH3dDanDyr0TjTiuFQoOc=</HostId> </Error> same thing working in workers
Erisa
Erisa•14mo ago
Can you share the details including the code in the ticket so we can pass this to the product team? I see that a colleague of mine is actively working on the ticket, so best to keep communication there. the community here can't help too well with Snippets since its in very early limited alpha 🙂
Chakri
ChakriOP•14mo ago
yup i added in the ticket
Erisa
Erisa•14mo ago
Thank you!
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