R
Railwayβ€’14mo ago
Lucas

Custom Domain Not Available

Hello, After deleting and recreating a service it seems the previously used custom domain cannot be re-added to the new service (says "Not Available"). Would it be possible to get this free-up please? The domain is "api.theaissist.com" and the service ID is 85fd8b7e-8a66-4d75-948e-0b5b4d08fe90 Thanks in advance
Solution:
Was indeed on his personal account. All good now sorry about that!
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20 Replies
Percy
Percyβ€’14mo ago
Project ID: 85fd8b7e-8a66-4d75-948e-0b5b4d08fe90
Lucas
LucasOPβ€’14mo ago
Project ID: 528ae28a-951a-403c-a2d8-5c323fd087fe
Fragly
Fraglyβ€’14mo ago
It says "Not Available" when the domain in question is already used by railway as a custom domain try removing the DNS records that you had to add to it for railway and make sure no other project is using the domain
Lucas
LucasOPβ€’14mo ago
Already done both
Lucas
LucasOPβ€’14mo ago
And DNS has already propagated properly
No description
Duchess
Duchessβ€’14mo ago
Thread has been flagged to Railway team by @Brody.
thomas
thomasβ€’14mo ago
I honestly don't know how to do this, it seems like an issue that this can even happen. I will poke at the database and see if I can find something to delete!
Linear
Linearβ€’14mo ago
Issue LOG-799 created.
LOG-799 - Custom Domains not freed after project delete
When someone uses api.X.com on project X and then deletes project X they can't use the domain on project Y. https://discord.com/channels/713503345364697088/1166002991896199210
Status
Triage
Logistics
thomas
thomasβ€’14mo ago
Can you guys see that? the linear issue?
Brody
Brodyβ€’14mo ago
this is not the first time ive seen this happen, from my experience its railway not releasing any associated domain(s) on a service when deleting the entire service or project without first removing the domain(s) from the service manually
Brody
Brodyβ€’14mo ago
i see this, clicking asks me to log in
No description
thomas
thomasβ€’14mo ago
Good, linear is private but I don't care that you see I made this an issue Found the right database table, asking to confirm that I can clear all records for that domain without breaking something else.
Brody
Brodyβ€’14mo ago
it may be worth it to ask the thread creator to add a verification txt record to their domain? but if you can see that their account has used that domain before then no point
thomas
thomasβ€’14mo ago
yeah, I will add that to my ask, I think I can just line up the account with the domain, but otherwise good call. We can't just be deleteing domains on request from discord
thomas
thomasβ€’14mo ago
Railway
404 - Page not found
Railway is an infrastructure platform where you can provision infrastructure, develop with that infrastructure locally, and then deploy to the cloud.
thomas
thomasβ€’14mo ago
@Lucas The domain is attached to this service you can remove it before attaching to the new project unless we are wrong and this is the new project but that doesn't make sense
Lucas
LucasOPβ€’14mo ago
I get 404 on that Actually it might be my colleague who accidentally recreated the project in his personal account... Let me ask him
Fragly
Fraglyβ€’14mo ago
That would certainly explain a lot
thomas
thomasβ€’14mo ago
Let me know if you can't track it down, but I would need to verify stuff before just deleting things πŸ™‚
Solution
Lucas
Lucasβ€’14mo ago
Was indeed on his personal account. All good now sorry about that!
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