My projects are blocked after purchase Pro Plan.

My free tier expired and I bought Pro Plan, but my projects are still blocked.
17 Replies
Adam
Adam14mo ago
The pro plan creates a second dashboard to add projects to your pro account. Did you move your projects over?
TechAmbits
TechAmbitsOP14mo ago
No, I did not. But I don't see the pro plan dashboard.
Brody
Brody14mo ago
click your profile picture then you can click your team to go into the team dashboard but to transfer your projects to the team dashboard you have to go into the projects settings and click transfer
TechAmbits
TechAmbitsOP14mo ago
That's the problem, there is no team, just Create a Team option.
Brody
Brody14mo ago
clear web cache
TechAmbits
TechAmbitsOP14mo ago
It doesn't work Create a team option, suggests me to pay again.
Brody
Brody14mo ago
clear all web cache if done correctly this should log you out clear all cookies, everything
TechAmbits
TechAmbitsOP14mo ago
I just try in another browser where Railway never been launched before.
Brody
Brody14mo ago
are you sure you upgraded to pro successfully?
TechAmbits
TechAmbitsOP14mo ago
Yes, I have the invoice and receipt
Brody
Brody14mo ago
@thomas missing pro account after upgrading to pro
TechAmbits
TechAmbitsOP14mo ago
Also I have some screenshots
Brody
Brody14mo ago
ive tagged a team member, please wait for a reply
TechAmbits
TechAmbitsOP14mo ago
Ok, thanks
thomas
thomas14mo ago
Hello, I am looking into this now
TechAmbits
TechAmbitsOP14mo ago
thank you
thomas
thomas14mo ago
To make things faster please DM the email you use with Railway
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