Content related to Twitch such as "Latest Followers", "Handle", etc, shows as "none" or "n/a"
So the features in the corners (except the timer) don't seem to be working properly. I have tried multiple browsers such as Chrome, Firefox and Opera without success. This has worked flawlessly before now, so I don't know what it could be as I have tried to log in and out of OE.
16 Replies
Try logging out and logging back in with Twitch or unlink and relink your Twitch account
Already tried relogging w/ Twitch. I'll try the unlinking an relinking once I find it
click your icon at the top right
Done and unfortunally to no avail
does the stats show up while your live?
Yeah I see the bug now. It's a problem in the builder and OBS, but the extension should be OK.
I'm deploying a fix now 🤞
Siick! Thanks! I also noticed that all the sound alerts I have set up through channel redeem points don't seem to be working either. Think the bug is related?
Please, one issue per post 🙏
Feel free to make a new post or post in #community-chat
OK your Twitch stats should be showing now @High Chimes ... can you confirm?
Oh sorry. It does work! I'll see if the it fixed the other thing and if not I'll make a new post! Thanks
I am also seeing n/a for my handles but it shows fine in the builder.
relog into overlay expert
I tried removing it all and reinstalling it now it is just a loading circle when I go to apply it as overlay 1
ok i was able to set it as the active overlay again it is showing the twitch handle fine but all the other handles are just n/a
logout of overlay expert and log back in it needs to refresh
@HRJustin let’s continue this in https://discord.com/channels/183961840928292865/183961840928292865/1163515451670802545
i logged out and logged out again I guess its working for now. I was worried about this exact thing happening with it linked to all the various sites. sorry for using the topic that was for this issue it is working for now.
#community-chat