R
Railway14mo ago
ryan

Database suddenly timing out (pro plan)

My database on one of my projects became unresponsive today. I can't connect to it on any app, cron jobs return a 504 error, and I can't view the data in the Railway GUI. It doesn't look like the metrics are going over the pro plan limits. How do I get it back online?
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5 Replies
Percy
Percy14mo ago
Project ID: da21a4dd-148a-4de3-bf8f-b2465f0dc979
ryan
ryanOP14mo ago
Project ID: da21a4dd-148a-4de3-bf8f-b2465f0dc979 Am I misreading my metrics? I don't understand why it's not responding. It must be at the Railway level because I can't even use the on-site GUI to view my data.
Fragly
Fragly14mo ago
Seems to be an issue on railway's side, there's other reports of this in this help channel
ryan
ryanOP14mo ago
It must be an oddly specific one because I can view the data on my other projects fine
JustJake
JustJake14mo ago
We've conducted a full post mortem on the platform side here. Posted it at https://discord.com/channels/713503345364697088/846875565357006878/1162544323942948875 Once again, apologies for this and we're available if you've got any questions! Unfortunately, you and about 200 people Welcome to the 0.03-4%
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