Styling missing real emails
We wrote a template after a digest step and we can test it with digest options on both development and production and it gets sent with our layout styling.
When we send it by triggering the flow on development and waiting for the digest, it gets sent with our layout styling.
But when we send the email through the service on production, whether via test run or our other code, the layout gets stripped. This has been happening for several months.
We are using the official cloud hosting.
7 Replies
Hi @Choop
Which email provider you are using?
amazon SES
Thanks @Choop 🙏
I'm noticing that I have Novu email as my test provider --- I'll see if I can set that as SES also for testing
@Choop, you just advanced to level 1!
I've found that when I set up an email as Amazon SES, this issue still fails to reproduce in dev (but continues to affect prod).