R
Railway14mo ago
eversor

Change invoicing details

We are trying to test out Railway. To claim the account we have paid the $5 initial subscription fee, but the invoice that we need has incomplete data, making it invalid for us. Could someone help us with the invoicing/billing?
9 Replies
Percy
Percy14mo ago
Project ID: N/A
Fragly
Fragly14mo ago
For billing related inquiries you should email [email protected]
Brody
Brody14mo ago
^ correct but also, what is missing from the invoice?
eversor
eversorOP14mo ago
The business name and the tax ID do not show up Thanks, I'll do that!
Fragly
Fragly14mo ago
no problem <:thumb_up_emoji:788449255378518016>
Brody
Brody14mo ago
i dont think railway is required to put those on the invoice?
eversor
eversorOP14mo ago
Maybe not, but we require those to register it as an expense at out company
Brody
Brody14mo ago
okay, yeah just shoot them an email id say you would probably get a response by wednesday at the latest
Adam
Adam14mo ago
The team will likely ask you to join the pro plan rather than the hobby plan as you are a company just a heads up you are welcome to test the hobby plan out personally, but they may hold back the info you need to claim expenses based on your plan
Want results from more Discord servers?
Add your server