N
Novu17mo ago
Kai Pradel

Email are now being sent by [email protected]

Did this just change? My users are reporting they are getting email with the generic sender even though my workflow clearly shows I am using my email.
12 Replies
Zac Clifton
Zac Clifton17mo ago
What does the analytics page say the notifications are sending to? Just curious
Kai Pradel
Kai PradelOP17mo ago
curl --location --request POST 'https://api.novu.co/v1/events/trigger' \ --header 'Authorization: ApiKey <REPLACE_WITH_API_KEY>' \ --header 'Content-Type: application/json' \ --data-raw '{ "name": "new-domain-found", "to": { "subscriberId": "7ef68321-a492-4bb7-839d-9dfe3229d8d1" }, "payload": { "domains": [ { "domain": "productsup.ai" }, { "domain": "userevidence.ai" } ], "domainsformatted": [ { "domain": "<a href=\"https://dailydomains.io/app?domain=productsup.ai\">productsup.ai</a>" }, { "domain": "<a href=\"https://dailydomains.io/app?domain=userevidence.ai\">userevidence.ai</a>" } ], "keywords": [ "email", "domain", "read", "cool", "trader", "books", "note", "notes", "ai", "rise", "finance" ] }, "tenant": null }'
Novu_Bot
Novu_Bot17mo ago
@Kai Pradel, you just advanced to level 2!
Kai Pradel
Kai PradelOP17mo ago
It doesn't show the sender from Strangely enough it does show the Authorization as <REPLACE_WITH_API_KEY/.
Zac Clifton
Zac Clifton17mo ago
@Pawan Jain Who you have an idea about this?
Pawan Jain
Pawan Jain17mo ago
Hi @Kai Pradel Which email provider you are using?
Kai Pradel
Kai PradelOP17mo ago
SendGrid
Pawan Jain
Pawan Jain17mo ago
@Kai Pradel I just tested sendgrid provider Can you please check email are being sent via sendgrid provider only? if not, can you please go to intregration store and make sendgrid as primary provider?
Pawan Jain
Pawan Jain17mo ago
No description
Laser
Laser17mo ago
hi @Pawan Jain , I also noticed this issue recently, it is using the testing provider that comes with novu This testing provider was not marked as primary and my actual Sengrid provider was marked as primary The solution was to delete the testing provider but it looks like it's a bug somewhere
Novu_Bot
Novu_Bot17mo ago
@Laser, you just advanced to level 1!
Kai Pradel
Kai PradelOP17mo ago
I seem to have resolved it by removing all other providers. Laser is on to something as it sounds like I was having that same issue.

Did you find this page helpful?