Unable to buy advanced certificate manager

Hey, I'm trying to purchase Advanced Certificate Manager. Cloudflare already has my billing info but when I click purchase I get the alerts in the screenshot. And no, despite what it says, I don't have access to advanced cert manager.
No description
6 Replies
Erisa
Erisa14mo ago
?support
Flare
Flare14mo ago
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
Erisa
Erisa14mo ago
If you pick the billing category you should be able to open a ticket (if the bot says no then reply until it stops) This issue will need a ticket
SK
SKOP14mo ago
thanks!
Rodrigo
Rodrigo6mo ago
Was there any update on this? I'm unable to buy this myself right now.
Chaika
Chaika6mo ago
just like him, only billing ticket can help. There's lots of different billing configurations and setups
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