duplicating players on new IP

Hello, when i was changing IP address for my server (3 times now), its duplicating player name in rank, any way to fix it?
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17 Replies
Noôx
NoôxOP15mo ago
reply when?
Hordicus
Hordicus15mo ago
You'll need to provide some more information, such as the server URL for the server in question I suspect that the player profile "duplication" you're seeing is the difference between unverified and verified player profiles If you click on each one I suspect you'll see that they are different.
Noôx
NoôxOP15mo ago
https://www.battlemetrics.com/servers/ark/23683483 yeah they r but its still the same ppl, so any way to merge it or smth?
[MIG] EOC LongBarrel
No, The are seperated for a reason, it's cause the information from the name match may not be 100% the player you say. It's to make sure information is accurate for RCON focused items.
Noôx
NoôxOP15mo ago
But it is, also im on that list too many times or possible to reset it?
Hordicus
Hordicus15mo ago
Not without deleting the entire server record
Noôx
NoôxOP15mo ago
So i need to wipe server completely?
Hordicus
Hordicus15mo ago
We would have to completely remove the server record from the website or you just wait it out and it won't matter as time goes on the non-verified profiles will be proportionally less and less of your server's session history
Noôx
NoôxOP15mo ago
If u do that, will i be able to again connect it to my rcon profile ?
Hordicus
Hordicus15mo ago
Yes, you could do it right away once the server is deleted
Noôx
NoôxOP15mo ago
Well then, but i guess number in link will change right?
Hordicus
Hordicus15mo ago
Correct
Noôx
NoôxOP15mo ago
Hmm oki, then please do it ^_^ later ill connect it again to my profile
Hordicus
Hordicus15mo ago
You'll need to first delete it from your organization before we can delete it from the site let me know once you've done that
Noôx
NoôxOP15mo ago
Well,.im at work so ill be on PC in like 10hours, so ill text u there once ill finish it
Noôx
NoôxOP14mo ago
and i cant remove it from organisation? 😦
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Hordicus
Hordicus14mo ago
That's the organization deletion. You have to delete the servers first. You do that from the connection settings page
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