Plex App using unRAID
Hi all, just finding my feet with Homarr, all other apps/integrations are working well but I just can't link up my PMS. It's in a docker container using unRAID as my OS.
I have used the token but I think it's down to the IP's I am using within app config. Any help would be appriciated. Thanks
48 Replies
Hi, can you please post the address you're using in Homarr for linking Plex then?
IP looks normal.
Just to make sure, is it just the ping not working or is it the widget that doesn't work?
Could you try pinging/wget/curl that IP from homarr's shell/command?
The widget, having tried to ping yet
seems to ping ok
Any errors in the logs?
I see that the logo appears too, what exactly isn't working?
I beleive the red around the logo means it's not working
this is in the logs
Since you can ping it, maybe the problem is the integration then.
Have you followed the steps in this article to find your plex token?
https://support.plex.tv/articles/204059436-finding-an-authentication-token-x-plex-token/
Plex Support
Finding an authentication token / X-Plex-Token | Plex Support
While not something most users will need to worry about, sometimes you may need to find the value for an...
Yep got the token and applied it to the app
Is port 32400 the right one to use
Unless you changed it yes
nope
just deleted the app and widget, did it all from scratch and still the same
Do you have pings activated in homarr?
Green or red dot on the bottom right corner
I can't see that as an option??
It's a general option in homarr.
Settings -> customizations -> layout -> enable pings
It may be normal if the ping is red and shows 401
yeah found that now, there is also a docker integration option so turned that on
If you hover the dot on plex, what code does it show?
that was using localhost is the ip, changed it back to 192.xxx and now it says
With localhost you still need to use the right port
So http://localhost:32400
Without the trailing slash, thanks discord
still the same
Can you go into plex's remote access settings and check the IP:port combo there? The private one might be the one you should be using
(sorry for the long time, I'm trying to figure it out if it is something in the code)
Yes, checked that and it's the same IP
192.168.60.2:32400
No worries, appriciate the help
the error message on the red ping icon is the same, socket hang up
And if you go into the console of plex? Any errors?
nope
other apps within my unRAID setup can talk to the PMS no problem
Refresh homarr's page and see if something like that comes up
But I'm guessing no
Sorry, in plex's console, not homarr
I'm checking if plex is receiving the request at all and what it does with it
oh ok
nope
The logs dont reallt change when I look at Plex docker logs
I can open the docker console, is there a command I can use in there?
What about the console in plex's settings?
2 secs
Getting somewhere. Plex is purposefully refusing the connection
Solution
Plex settings -> network -> Secure connections -> Preferred
DOH!!! haha
yeah it was set to required
So it works now?
Yep all good 🙂
Perfect
Cheers for your help
No problem, glad to help