My server shows as offline and seems to not be updating at all

https://www.battlemetrics.com/servers/rust/20590505 Im really not sure what is causing it. The server is up with active players, it just seems to not be communicating properly anymore since 9/21/23
No description
6 Replies
[MIG] EOC LongBarrel
It states offline, with query working it means the RCON connection that was connected is offline.
SyFex
SyFexOP16mo ago
sorry im not very knowledgeable on Rcon, could you explain a bit more?
[MIG] EOC LongBarrel
Someone at some point claimed this server on battlemetrics RCON (Remote Console Control) of the server.
SyFex
SyFexOP16mo ago
yeah and that wasn't me, u have any ideas on what i could do?
[MIG] EOC LongBarrel
That will be something for Hordicus to discuss/check. The only people that can claim a server is if they have access to the server files &/Or RCON password.
SyFex
SyFexOP16mo ago
alright thank you, im just gonna do a support email
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