Novu•10mo ago

Triggered notification returned 201 but did not receive anything nor it showed in the activity feed

While I was testing the REST API for triggering fcm notifications (via Postman), there's a particular instance where the notification did show up anywhere despite getting a 201 acknowledged response. I checked the Activity feed and get-notifications api and couldn't find it anywhere. I'm wondering what could have been the reason and if it's a common occurrence on REST APIs 🤔 transactionId is f2251a9e-c4ed-4c4a-9969-478dd7dffcb3 see screenshot for the postman response

9 Replies

cmendoza•10mo ago

FYI: I sent the exact same request a couple of times and they got received successfully, so it could not have been due to a bad request

Pawan Jain•10mo ago

Hi @cmendoza Can you please share curl request you used to trigger above event (notification)

cmendoza•10mo ago

Hey @Pawan Jain , thanks for checking. I sent that particular request via postman, but this should be the equivalent (or atleast similar)

curl --location --request POST 'https://api.novu.co/v1/events/trigger' \
     --header 'Authorization: ApiKey <API_KEY>' \
     --header 'Content-Type: application/json' \
     --data-raw '{
         "name": "event-reminder",
         "to": {
           "subscriberId": "6500f94b1a7614493d8408cc"
         },
         "payload": {
           "title": "Title",
           "body": "Body23",
           "link": "https://skylight.org",
           "icon": "https://skylight.org/favicon.png"
         },
         "overrides": {
           "fcm": {
             "type": "data"
           }
         }
       }'

curl --location --request POST 'https://api.novu.co/v1/events/trigger' \
     --header 'Authorization: ApiKey <API_KEY>' \
     --header 'Content-Type: application/json' \
     --data-raw '{
         "name": "event-reminder",
         "to": {
           "subscriberId": "6500f94b1a7614493d8408cc"
         },
         "payload": {
           "title": "Title",
           "body": "Body23",
           "link": "https://skylight.org",
           "icon": "https://skylight.org/favicon.png"
         },
         "overrides": {
           "fcm": {
             "type": "data"
           }
         }
       }'

Pawan Jain•10mo ago

Hi @cmendoza Thanks for sharing the curl request. I don't think there is any issue in curl @paweltymczuk Can you please check this transactionId internally f2251a9e-c4ed-4c4a-9969-478dd7dffcb3

Paweł T.•10mo ago

hey @cmendoza 👋 From what I see the jobs for that transaction were not created, meaning messages not sent for the workflow. But I see that today you've triggered the template successfully 😉 are you still facing some problems?

cmendoza•10mo ago

Yeah, my recent requests have been successful. But that particular request stood out and a little concerning because we were returned a transactionId but there's no trace of it in the system. Have you had similar incidents like this in the past? I'm wondering what could have caused it.

Novu_Bot•10mo ago

@cmendoza, you just advanced to level 1!

Paweł T.•10mo ago

I would have to dive deeper into the code and this case to understand what might be wrong here, from the first sight it's hard to tell. 🤷‍♂️ I'll let you know 😉

cmendoza•10mo ago

Thanks appreciate it!

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Triggered notification returned 201 but did not receive anything nor it showed in the activity feed