How do I send a notification based on subscriber activity?
Essentially I want to create a workflow where a push notification is sent to a subscriber. And then if the subscriber hasn't been active recently an email notification is sent as well. How can I create this workflow?
4 Replies
Hi @actuallymicah , this can be achieved using webhook step filter
As in push step, we don't have mechanism inplace to check whether user is active or not (we do have this for in-app step)
So you will add webhook filter in email step.
based on webhook response email will be sent
Read more on how to use step filters
https://docs.novu.co/workflows/notification-workflows#steps-to-set-filter
@Pawan Jain Thank you. This is really helpful.
@Pawan Jain Taking a look at the filters I see there is a filter for online in the last x amount of time. Is there a way to negate this? i.e send the email to subscribers who have not been online for at least x amount of time?
Currently, negation is not possible
But this filter will work with in-app step