Levels are resetting when users talk

Hello! Users are having their leveled role rewards REMOVED or RESET to level 1 despite their levels/xp stating otherwise. I have used /level set and /level role. Neither works. /config check and /config troubleshooting both don't come out with anything helpful at all. Please help. Thank you!
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12 Replies
cookieauth
cookieauthOP15mo ago
Example as seen as above. /level role Ivan 10 was used. He now shows as level 10 on the leaderboard, I ask him to talk and then he is removed from the Level 10 and Level 5 role I really would like to continue using this bot because of the multiplier and daily leaderboard/top
Almeida
Almeida15mo ago
show the leveling config do you have stack xp roles disabled
cookieauth
cookieauthOP15mo ago
I tried both with and without stacking
cookieauth
cookieauthOP15mo ago
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cookieauth
cookieauthOP15mo ago
Used the sync command
No description
cookieauth
cookieauthOP15mo ago
All roles are removed again
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cookieauth
cookieauthOP15mo ago
Level leaderboard
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cookieauth
cookieauthOP15mo ago
All of my users are all losing their levels that I just manually had to add due to this
Almeida
Almeida15mo ago
they are losing levels? or do you mean the roles
cookieauth
cookieauthOP15mo ago
Roles Sorry, roles Levels are staying the same okay well /level add seems to work Not sure what's going on or how this works. but seems to be working now? going to run a few more tests on some players
CmdData
CmdData15mo ago
@alter.d Can you please use the audit log to check which bot removed the roles? Perhaps it wasn't lurkr
cookieauth
cookieauthOP15mo ago
Good looks! It was the Tatsu bot removing the roles from people because they weren’t the right level in the Tatsu leaderboard. I had forgotten to disable that bot
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