One Player Cannot Connect to Server with this Error

The server logs give no indication the player tried to join. Other Useful Info: Server is hosted using playit.gg. Server only supports IPv6 due to above. Any info is appreciated!
14 Replies
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Requested by larry.the.pig#0
Larry the Pig
Larry the PigOP2y ago
also other players using the same os + same launcher + same version can join so i dont believe ipv6 is the issue the player also joined yesterday with no issues, so his network does support ipv6
1who¡ssus?
1who¡ssus?2y ago
Can he see the motd?
Larry the Pig
Larry the PigOP2y ago
no he cant
ProGamingDk
ProGamingDk2y ago
He could also just not have a Ipv6.. Pretty sure he would need a Ipv6 to connect to a Ipv6 server
Larry the Pig
Larry the PigOP2y ago
but he was able to join yesterday when the server was still ipv6 only
ProGamingDk
ProGamingDk2y ago
Oh didn't read that part mb
El Frodo
El Frodo2y ago
What address is he using to connect? May be related to some DNS issues.
Torrent
Torrent2y ago
If he’s using the wrong address wouldn’t it say “connection refused, no further information” instead of internal exception error?
Larry the Pig
Larry the PigOP2y ago
the dns has one AAAA record, nothing else and i guess an ns record, but that shouldnt matter
Deleted User
Deleted User2y ago
a dns issue from the player's side tell him to use http://1.1.1.1
Larry the Pig
Larry the PigOP2y ago
doing that made no servers work but web browser still works
Torrent
Torrent2y ago
I doubt it’s a DNS issue bc if he has ipv6 and other players are able to connect to your domain and he WAS able to join with no changes to your dns manager then I think it’s more related to something he did on his end

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