My Subscription issue
Hello dear support guys:
I found that I have been downgraded to No Subscription.. If my memory is right I should be on Developer and verified before August 1st. So shouldn't I be automatically moved to the new Hobby plan with the fee waived? Now I don't know what is wrong?
Expect for your assistance. Thank you!
Solution:Jump to solution
I'm sorry that is incorrect, you would have needed to click the upgrade button that was shown in your dashboard
12 Replies
Project ID:
N/AN/A
Solution
I'm sorry that is incorrect, you would have needed to click the upgrade button that was shown in your dashboard
Oh dear! I just found this announcement said that is automatic.. https://blog.railway.app/p/pricing-and-plans-migration-guide-2023
Railway Blog
Migration Guide for Upcoming Pricing and Plan Changes, 2023 Edition
Today we’re announcing changes to Railway’s plans and pricing. The new plans will become available on July 3, 2023 and the migration will conclude on August 1, 2023.
I missed the upgrade time window?
it would only have been automatic if you qualified for the waived fee, they where not going to move you up and then charge you automatically
not at all, you can upgrade to hobby right now
Oh on Developer and verified before August 1st is not all requirement for waived fee?
What other is required?
paid a non zero bill, highly active github account, etc
I see, but there are monthly fees, haha
yes there are
5$ minimum
I will consider that, not quite frequently used ah
Thank you!
no problem