R
Railway15mo ago
Filik

cant see my domains in settings

I added domains last day and now i cant see and cant see even my generated free domain project id : 5f54a531-af23-4012-970e-77620099608d
35 Replies
Filik
Filik15mo ago
project id : 5f54a531-af23-4012-970e-77620099608d
Brody
Brody15mo ago
oh wow that is odd for sure have you tried clearing the browser's cache for both the frontend and backend of railway.app?
Filik
Filik15mo ago
its not working i did and its not showing any data and the old link work normaily but the dns not working untill now and im clicking to generate new link its not working and if i add the custom url its says not available
Brody
Brody15mo ago
okay I will flag the team, and they will get back to you on a work day
Duchess
Duchess15mo ago
Thread has been flagged to Railway team by @Brody.
Percy
Percy15mo ago
Flagging this thread. A team member will be with you shortly.
Filik
Filik15mo ago
thank you
Brody
Brody15mo ago
but that domain that shows up on the service card does still work just fine right?
Filik
Filik15mo ago
no its my custom domain and its not working utill now the only domain that work is the domain that i generated and its not showing in setting anymore https://almazadi-railway-env.up.railway.app/en/
Brody
Brody15mo ago
send me the custom domain too please?
Filik
Filik15mo ago
Brody
Brody15mo ago
no, the custom domain
Filik
Filik15mo ago
www.almazadi-marketing.com sorry my bad
Brody
Brody15mo ago
no worries
Filik
Filik15mo ago
almazadi-marketing.com both
Brody
Brody15mo ago
namecheap right?
Filik
Filik15mo ago
yea
Brody
Brody15mo ago
show me the DNS settings?
Filik
Filik15mo ago
Brody
Brody15mo ago
uh that's not where those go
Filik
Filik15mo ago
oh is it wrong?
Brody
Brody15mo ago
I've seen some strange things, but I've never seen anyone do that very, to say the least
Filik
Filik15mo ago
thats shows in when i added the custom domains oh what should i use for now
Brody
Brody15mo ago
yes, but railway did not tell you to use them as your nameservers
Filik
Filik15mo ago
its my first time connecting with railway
Brody
Brody15mo ago
well first off, put them back to namecheap's default nameservers
Filik
Filik15mo ago
Brody
Brody15mo ago
now, before the custom domains disappeared from railway, did you have both www and non www domains set in railway?
Filik
Filik15mo ago
yea
Brody
Brody15mo ago
okay then to proceed any further we would need the railway team to sort the missing domains out, then we can proceed with DNS setup they will be available on a work day, we wait now
Filik
Filik15mo ago
Thank you sir
Brody
Brody15mo ago
no problem!
Filik
Filik15mo ago
Done it solved Thanks
Brody
Brody15mo ago
how was it solved?
Filik
Filik15mo ago
almazadi-marketing.com i added the cname and it work fine
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