typebot builder problem
Hello, i'm trying to login in the builder of typebot for the first time and when i put the mail to login, it shows this error "Not authorized. Subscriptions are disabled." i'm using a gmail and it's the same as i put in admin_email to configure, how can i solve? Thanks
Solution:Jump to solution
Ok. I know google smtp has some restriction and I always face some difficulty in setting it up.
19 Replies
Project ID:
N/A@t3ch_w1z4rd - hey this is your template right?
Hello, any news about this problem?
I've tagged the creator, they made the template, they are best to offer the support
yes that's mine.
which SMTP provider are you using ?
Gmail
^
make sure to ping
Smtp.gmail.com
Ok, thanks
Ok so what is the issue you are not receiving the mail for login ?
Yes, when I try to login appear the error "not authorized. Subscriptions are disable"
have you changed any configuration from the original template?
I haven't tested it with Google smtp I tried with others providers and i didn't find any similar issue
Can you check Google smtp restrictions/settings ?
What other provider is recommended I can try with another
No, just configurate
try sendgrid it should work as expected
it has free plan also you can check with that
so just to be clear, the issue they are facing with google's mail servers are not an issue with your template? would you be able to definitively confirm that for us?
i tryied wih zohomail and i works well, so gmail no working i dont know why
Solution
Ok. I know google smtp has some restriction and I always face some difficulty in setting it up.
@Brody / @Adam can we close this thread? its not issue from template side.
we can! this isn't the first time I've seen people have issues with gmail on railway, but I just had to be sure it wasn't an issue with your template since it is for a bounty after all! 🙂
will close thread now