R
Railway16mo ago
manny

Directus hosted videos not playing on mobile

Hey railway, I initially reached out to the directus community first but they weren't able to reproduce the error on their end. I have a directus instance hosted on railway and videos that are uploaded through the platform are breaking when trying to play on mobile devices. It works fine on desktop and through mobile apps (like discord), but for some reason when playing a video on a mobile browser it errors out for some reason. Here's a video link as an example: https://app.supernovo.ai/assets/58e08470-75db-4b20-908f-cb9d9d0c0fe9 As you can see on discord (mobile or desktop), it works just fine, but if you click that link to view it on a mobile browser, it breaks. I thought it was an issue with directus but they weren't able to reproduce the error. The deploy logs isn’t showing any errors either. Thanks in advance.
Solution:
yep something with the device, not the app
Jump to solution
5 Replies
Percy
Percy16mo ago
Project ID: 58e08470-75db-4b20-908f-cb9d9d0c0fe9
manny
mannyOP16mo ago
Here’s a video on how it looks like
Brody
Brody16mo ago
I can play the video back in in the browser just fine, chrome 115, android 10 looks like an issue with safari
manny
mannyOP16mo ago
it's the same issue for me on chrome and firefox on iOS maybe an iOS specific issue
Solution
Brody
Brody16mo ago
yep something with the device, not the app
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