Unable to access app from VPS, am able to ping my deployment url fine
Hey, I am unable to access my app from my vps, hoster is suggesting ip/subnet is being blocked
24 Replies
Project ID:
4966a9d0-ffdb-479c-81cc-be40dba5c0b7
4966a9d0-ffdb-479c-81cc-be40dba5c0b7
Network Address im trying to access the site from:
136.243.112.x
sorry, that wouldn't be railways doing they don't have any firewalls in place
that would either be gcp or your vps host blocking that outbound traffic
I am able to ping the railway app
What is gcp and how can i get it unblocked?
Or can i get my project switched so that is not using gcp
gcp is the Google cloud platform, and it's what railway uses, if gcp is blocking your vps host it's out of railways hands
but let's dig into this a bit further, can you access this app locally?
Yup im able to access from my laptop, phone
and what kind of response do you get back when makeing a request to your railway service from your vps
https://discordbot.shrestha.cc
This is the site in question
and what are you making the request with
Just on chrome
Error connection timed out from vps
screenshots please
this is a windows VPS, cool
are you familiar with dig
can you dig that domain from the vps?
are you using cloudflare
or can you access it from the railway domain?
cloud flare as passthrough on this sub domain
not accessible from railway domain
same timeout issue?
yup
this is just looking more and more like gcp's firewall blocking your vps hosting provider
there's always the option of using a proxy on your vps
okay fair, not ideal since this is from customer of mine having issue with accessing discord bot authentication
I'm sorry I just can't see what railway could do for you here
no worries thanks for helping root cause the issue