R
Railway15mo ago
bigansh

help me understand the pricing plan. what are the pricing plans available and is there a free tier?

i have been on the previous plans and my billing was around $20 per month based on usage. i no longer have any deployments on the platform but would like to keep the account. please help me understand this.
16 Replies
Percy
Percy15mo ago
Project ID: fe1aee9a-4207-4805-ab47-3090014280f7
bigansh
bigansh15mo ago
fe1aee9a-4207-4805-ab47-3090014280f7
JustJake
JustJake15mo ago
How was your previous plan $20 for no deployments Removed your other comments. Please keep it to the help threads
bigansh
bigansh15mo ago
we removed it mid july before july, we used to pay around 20$ per month i am the same guy from twitter who talked about selling the company &. migration to another account if you remember
JustJake
JustJake15mo ago
Right Yea it should just go into a de-activated state If you want to use anything, you'll have to upgrade, but it shouldn't be deleted
bigansh
bigansh15mo ago
so the base plan starts at 5$? & that is the hobby plan?
Faraz
Faraz15mo ago
You qualify for the discount so the Hobby plan is free for you. I see you've queued your subscription for cancellation but in reality, you don't need to cancel. As long as your usage is under $5, you won't be charged anything at all.
bigansh
bigansh15mo ago
oh alright. got it i think there is a lot of confusion around the new pricing. maybe you folks can take this as a feedback. & this is coming from a person who is in love with this platform. so i would like to see you folks make it big on this. if i cancel my subscription. i just need to click upgrade & i wont be charged if usage is under 5$?
Faraz
Faraz15mo ago
If you cancel your subscription, your eligibility for the fee waiver will be determined whenever you try to upgrade again.
bigansh
bigansh15mo ago
got it
Faraz
Faraz15mo ago
As of today, you qualify for that discount. So if you continue the subscription, you won't be charged unless your usage is above $5.
bigansh
bigansh15mo ago
& this 5$ will renew on monthly basis?
Faraz
Faraz15mo ago
Yes. $5 included usage every month. Does not accumulate or carry over.
bigansh
bigansh15mo ago
perfect thank you hey, it is showing me that i have unpaid amount. can you please check?
Percy
Percy15mo ago
Flagging this thread. A team member will be with you shortly.
Unknown User
Unknown User15mo ago
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