Billing issues
So i just got billed for $5 even though i have a discount for $5? and the usage wasn’t even up to a dollar or so because i use only 1 node.js bot. (following this post and i don’t understand what’s going on) https://discord.com/channels/713503345364697088/1135375434205376542
I had developer plan before hobby plan came,
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Project ID:
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before i didnt get billed at all and now it suddenly happened
So you do have that 5 dollar fee waived?
The developer Plan was switched to the Hobby Plan.
Part of the criteria for having the fee waived was that you had paid a non-zero bill. If you have never paid a non-zero bill, you will be subject to the $5/month charge of having the plan
The $5 charge gives you up to $5 worth of resource usage for the month. Anything over the $5 will be billed to you
my fucking god.. i got hobby plan waayy back though
when i get notice on the dashboard
how did i not get billed then and just now
its been a month?
wait rly
times moves slow asf…
lemme check my email holdup
The new plans went into effect for new users on July 3. Existing users will be billed at the end of July for starting August 1
It is currently July 30
well this is fun
can i refund by any chance?
why do you want a refund?
have you not used the service in the last month?
i used it for 1 bot and it didn’t go above 1 dollar
if i knew i would pay for it i wouldn’t
You’re subscription renewed on the 30th, so, today it would bill you the $5 subscription fee
i just got billed tho
Today is the 30th
when i did i checked everything
then you have used the service, i cant see them refunding you, you where told you would be billed 5$
here’s the thing tho it said discounts: $5 so i thought i wouldn’t get billed like developer plan
This was announced in May, and there have been multiple announcements, blog posts, and emails since
yeah i know but the dashboard?
it’s really confusing switching plans
i mean what even is the discount for
Show a screenshot of your dashboard. Go to the usage page and expand the usage for us
if its not the fee
im in phone rn
brody dont give me that shush
that’s the billing wait
im dum
nah nvm
mixed up
the discount is for usage, there is still a fee, you would have been told this when you upgraded
i kid you not i didn’t see anything that says there is a fee, when i subscribed to hobby it didn’t say anything
it said thank you etc
you’re in hobby plan
and that shit
i was scared that’s gonna happen but it didn’t
for a few weeks and shi
Again, this has been announced and talked about numerous times since May. If you didn’t read all the communications about it, that’s on you unfortunately.
i never checked anything except when it’s first got out
that’s on you unfortunately.
That’s the problem. There were blog posts, multiple emails, and announcements in the Changelog for 2 months
can i contact support tho? i have a different currency and $5 is ton shit
its approx 22 in my currency and i need that
they only bill in USD, sorry
yeah i know they convert it
they have stated they wont bill in anything other than USD
brody you dont get me
your bank would be doing the conversion
i know that
i know
its not about how much is it in usd
its about how much in my currency
would i still be able to get a refund?
like shit i really need it
i didnt even use over a dollar
its unlikely since you have used the service
79 cents or 20$ its still use
Okay, even though you didn’t use over a dollar, when you upgraded to the Hobby plan, you agreed to pay $5/month no matter what.
And you used the service after upgrading
okay yall don’t rub it on my face i got it
thanks anyway