R
Railway14mo ago
Fate,

Billing issues

So i just got billed for $5 even though i have a discount for $5? and the usage wasn’t even up to a dollar or so because i use only 1 node.js bot. (following this post and i don’t understand what’s going on) https://discord.com/channels/713503345364697088/1135375434205376542 I had developer plan before hobby plan came,
41 Replies
Percy
Percy14mo ago
Project ID: N/A
Fate,
Fate,14mo ago
N/A before i didnt get billed at all and now it suddenly happened
Fragly
Fragly14mo ago
So you do have that 5 dollar fee waived?
MantisInABox
MantisInABox14mo ago
The developer Plan was switched to the Hobby Plan. Part of the criteria for having the fee waived was that you had paid a non-zero bill. If you have never paid a non-zero bill, you will be subject to the $5/month charge of having the plan The $5 charge gives you up to $5 worth of resource usage for the month. Anything over the $5 will be billed to you
Fate,
Fate,14mo ago
my fucking god.. i got hobby plan waayy back though when i get notice on the dashboard how did i not get billed then and just now
Brody
Brody14mo ago
its been a month?
Fate,
Fate,14mo ago
wait rly times moves slow asf… lemme check my email holdup
MantisInABox
MantisInABox14mo ago
The new plans went into effect for new users on July 3. Existing users will be billed at the end of July for starting August 1 It is currently July 30
Fate,
Fate,14mo ago
well this is fun
Fate,
Fate,14mo ago
can i refund by any chance?
Brody
Brody14mo ago
why do you want a refund? have you not used the service in the last month?
Fate,
Fate,14mo ago
i used it for 1 bot and it didn’t go above 1 dollar if i knew i would pay for it i wouldn’t
MantisInABox
MantisInABox14mo ago
You’re subscription renewed on the 30th, so, today it would bill you the $5 subscription fee
Fate,
Fate,14mo ago
i just got billed tho
MantisInABox
MantisInABox14mo ago
Today is the 30th
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