issue with credits?
I think i had 10$ credits just before moving to the hobby plan and when I clicked on it, it said you have insufficient credits.
Later i went to check my usage and the est credits required is buggy. It just goes from 4$ to 5$ every 30 seconds
15 Replies
Project ID:
N/AN/A
oh yea, I've seen this happen to someone else
all good though, a team member just gave them their credits back
Flagging this thread. A team member will be with you shortly.
Oo okay
I just lost verification too
you can upgrade to the hobby plan to get your varification back, the team will restore any credits if lost at a later date
Mm but won't it cost me another 5$
its possible, but if youre double charged the team will credit you to make up for it
Oo okay
Hey, your account was in a funky state due to late payment of an invoice. I've brought it back to the normal state now.
You should be able to visit the dashboard and migrate to the Hobby plan.
As for the credits lost during the process, I have re-added them to your account.
Oh sorry, i noticed that there was a notification always on top but i checked my billing and there was no unpaid invoice. Like you said it was because of late payment
Thank you ❤️
Sorry but i don't see any open invoices 😅
Try now?
Thank you so much it worked now ❤️