How do I switch to the prepaid credit-based plan?
According to the documentation, I can purchase credits in the billing page. But I don't see this option anywhere in the website.
(I have an Indian-Issued credit card so i cant use the normal plan)
Solution:Jump to solution
Leaving this for anyone seeing this in the future:
After you cancel your hobby plan subscription, it won't give you the option to enable a prepaid plan until the beginning of the next month
After the month ends, when you have to choose a plan, it presents an option for prepaid in small grey text
After you make your first payment, you can restock on credits whenever on the Usage tab....
37 Replies
Project ID:
N/AN/A
I saw this response to a previous question, but I couldn't find such an option in the billing page even after cancelling the hobby plan.
This is what it looks like after cancelling the hobby plan.
I'm really confused as to where the option is
Any help would be appreciated.
what options do you have in the manage subscription page
hey there thanks for responding
it redirects me to stripe, this is the menu
renew plan just reactivates the hobby plan
does it give you an option to renew with the credit plan?
nope, it just shows this when i click it
i didnt see any option for a credit plan
interesting
well I'm out of ideas, I'll flag the team for you and they will get back to you on a workday
ok sure thank you, so on monday the august 1st i assume railway will pull down my app as the payment failed?
nvm thats tuesday
but question, how where you able to subscribe to the usage based developer plan with your card?
railway accepted the card
and i was under the $5 limit
so it never charged me
heroku for example rejected my card on the spot, which is why i switched to railway
right but if railway accepted the card what makes you think payment would for sure fail?
it is a policy implemented by the RBI (reserve bank of india)
it doesnt not allow automated payments without an AFA (additional factor of authentication)
is this a visa or mastercard?
VISA
i found this in railway help
so i assumed my RBI card wont work when aug 1st rolls around
it doesnt work on all such automated payments services
I have seen people from India say they've used their visa card on railway
I don't think it hurts to try, right?
uh yeah sure, i dont mind the monthly automated payments
its just that IF it doesnt work, i would like to have prepaid as a backup i can rely on when aug 1st comes
the automatic payment based plan is honestly the way to go anyway
if it doesn’t work, you can buy credits
if the transaction fails you’ll get an email and you’ll have a day or two to buy credits
and if you miss that window the team will reenable your account and help you through the credit process
oh really? it will give you the option to buy credits even on the usage based plan?
oh so i can buy credits after i get that email? There's no option within the website itself in advance?
it should, just cancel the usage plan and join the credit based
we couldn't find the flow to accomplish that
hm
that’s a question for the team then
indeed
but in the mean time, try your visa anyway
yup
I would email billing@railway.app now and explain the situation
get them to move you over to credit based
good idea!
ok thank you so much, ill do that right away
Solution
Leaving this for anyone seeing this in the future:
After you cancel your hobby plan subscription, it won't give you the option to enable a prepaid plan until the beginning of the next month
After the month ends, when you have to choose a plan, it presents an option for prepaid in small grey text
After you make your first payment, you can restock on credits whenever on the Usage tab.