How do i solutionate the error "Connection reset"?
I have a minecraft server hosted on shockbyte and some users have been kicked for "Connection Reset" on the console the message what show up is "User disconnected by time out"
My server had 12 gb of ram and sometimes the server when reach the 10gb usages just restart and do a rollback of some minutes, this restart show up the message "Connection reset"
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Requested by dog97#0
SO you're saying when it reaches 10GB the server crashes?
Could you send your startup flags please
and also Shockbyte is not the best host
!logs
Please check your server log for errors from your plugins.
If you need further help understanding the errors, please send us the whole log file.
Where can I find the server log?
Logs are stored in
<server_directory>/logs/. Search for a file explorer in your server's management interface and navigate to that directory. Once you've opened that up, search for the latest.log file. Some providers have a separate page for logs and may hide the "logs" folder.
On Aternos:
• Go to https://aternos.org/log/.
On Minehut and server.pro:
• Go to the "files" tab in the left menu.
• Navigate to the root directory of your server.
• From there navigate to /logs/latest.log.
What should I do with the log?
• First of all, read it! I mean, that's what you do all the time when you run a server, isn't it? Try to locate any errors that have anything to do with the issue you are facing.
• If you got the latest.log file or created a .txt file with the necessary errors you can upload these directly to the channel, but we prefer if you upload them to https://mclo.gs/.
• If you have trouble downloading the log file, copy/paste the text to a paste service (like mclogs). Copy the link that it gives you and send it to us. (Don't worry, McLogs hides your users' IPs.)Admincraft Canned Responses
full thing.
and seconded, Shockbyte is a dumpster fire.
Make a post in #marketplace using PLEB
!pleb
What's your PLEB?
Plan/Players
Location
Edition
Budget
Also this could be OOM
!oom
My server is using too much memory
My panel says my memory usage is high all the time.
Your server runs in the Java Virtual Machine (JVM), which has significant overhead & tries to effectively use ALL of the memory assigned to it.
Memory usage from "htop", Task Manager, or your server panel is the total consumption of the JVM, not just your server.
My server is lagging & I think it's memory related.
It's much more likely that you are bottlenecked by your CPU, disk, or some inefficient mod/plugin.
Rule of thumb, servers should have anywhere from 4GB to 12GB of memory, with 8GB being the 'sweet spot'.
If you're heavily modded, add 4GB to that.
Too much memory can be a bad thing. Don't exceed these caps unless you really know why you're doing it.
Troubleshoot your server the right way: use Spark & send us a report.
My server is randomly terminated unexpectedly.
Setting your server to use 8GB does not mean that Java won't exceed this amount.
As a rule of thumb, allow your system/container about 1-2GB (possibly more) overhead outside of the server.
If you're on Linux & can SSH into the system, check your kernel logs. They will report any incidents of OOM.
I want to use swap to allocate more memory.
Don't. Swap is not free memory and using it can negatively impact performance.
Admincraft Canned Responses
27.07 20:50:03 [Multicraft] Server shut down (running)
27.07 20:50:03 [Multicraft] Restarting crashed server in 10 seconds
27.07 20:50:03 [Multicraft] Looks like a crash, check the server console. Return value: 137
27.07 20:50:03 [Multicraft] Server stopped
27.07 20:50:13 [Multicraft] Loading server properties
27.07 20:50:13 [Multicraft] Starting server!
27.07 20:50:13 [Multicraft] Loaded config for "Custom JAR Java 18 (Place "custom-java18.jar" in base directory. If you receive an error, switch jar.)"
27.07 20:50:15 [Multicraft] Updating eula.txt file
27.07 20:50:16 [Server] INFO Starting org.bukkit.craftbukkit.Main
27.07 20:50:17 [Server] INFO System Info: Java 18 (OpenJDK 64-Bit Server VM 18.0.2.1+1-1) Host: Linux 4.19.0-18-amd64 (amd64)
so propably its a host problem?
What is this? Custom JAR Java 18
its a purpur jar
What is multicraft
Oh, its the panel
yea
These are not startup flags
mb
whats the startup flags?
Should look like
java -Xms1G -Xmx1G -jar server.jarwhere do i see that?
Idk, I dont use shockbyte
Check advanced
ill see how to see it give me a sec
That is a really weird way of showing it
is there a way you can remove all of them
Also how many GB of ram does this server have?
the server have 12gb
What is the server jar name?
i think all are disabled
custom-java18.jar
Can they be deleted?
^^
And this is purpur?
shockbyte is abseloute horrible
i dont think so
yes
Did you get it from purpur website or shockbyte
should i look for another host?
purpur website
Any reason for using purpur?
a friend told to use it
yes
#marketplace if u need suggestions etc
ok ty
If you have no use for the extra features I recommend using pufferfish
ok ill change it
Is there a way you can delete all flags and add your own?
mmm
i dont know
Your flags should look like this
where do i see that?
in the panel? or its some yml
panel
Its your panel not mine, I dont know where it is
Also if you could send a list of your plugins
27.07 21:29:32 [Server] INFO Paper Plugins: (3):
27.07 21:29:32 [Server] INFO - eco, EcoEnchants, MarriageMaster
27.07 21:29:32 [Server] INFO Bukkit Plugins: (36):
27.07 21:29:32 [Server] INFO - AuthMe, BuycraftX, ChestShop, Chunky, Citizens, CMI, *CMIEInjector, CMILib, CMILib, CoreProtect
27.07 21:29:32 [Server] INFO *CustomHeads, ExcellentCrates, FastLogin, Images, ItemEdit, Jobs, libreforge, LuckPerms, mcMMO, MobFarmManager
27.07 21:29:32 [Server] INFO Multiverse-Core, NexEngine, PlaceholderAPI, ProtocolLib, Quests, Shopkeepers, SkinsRestorer, spark, Towny, TownyChat
!offline
?
You are using offline mode which we do not support here
ah
mb
sorry
!close
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Requested by dog97#0