Can't transfer ownership
Hi, I am trying to transfer the ownership of a project to a client
My client gets the email, but when clicks the link to complete the transfer, gets a 404 page.
Tried it a couple of times with the same results always.
Do you have any idea of why this happens?
15 Replies
Project ID:
a4746912-df27-4a27-a92a-b24e6fa004f0a4746912-df27-4a27-a92a-b24e6fa004f0
are they on the hobby plan? (or above)
I had the developer plan when I tried to do this on February
yes but is the account you are trying to transfer to on the hobby plan?
now I'm on Hobby plan, but my client must be Pro or Bussiness
you sound unsure of the plan your client is on?
yeah, I'm unsure
didn't know it matter at all
theyd need to be on hobby or above
isn't hobby the lower?
trial would be lower
got it
Ok, so you are saying that I can't transfer the ownership because my client is on trial, correct?
Solution
if they are on trial you cant transfer to them
ok
thanks for your help
no problem 🙂