Can only purchase dollar amounts of credits?
Any amount I enter here will give me the following error. I have tried using cents, whole numbers, literally any number. I contacted support a week ago and they eventually ghosted me after I'm assuming they couldn't figure it out. My servers CANNOT go down and I have approx a week until I will run out of credits. PLEASE help me with this somebody?
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Have you tried using
15.00 in the box or just selecting one of the amounts below the box?the button gets greyed out when i use decimals
i tried all the 4 amounts listed, and typed in whole numbers and they all give same error
tried multiple cards
Flagging this thread. A team member will be with you shortly.
Hey, I can help you fix this.
@thu.d if you're around, could you try now?
Sure one sec
It worked! Thank you, what was wrong with it?
I am not sure. I patched yours to unblock you and created a ticket to fix it internally.
I think it has to do with how we used to manage credits ourselves vs how they're managed by Stripe.
gotcha. Well thank you very much for you help
🫡