Notifications
My notifications don't work, in a project a development has gone down few times, but no notifactions into email
31 Replies
Project ID:
N/AN/A
project id is is applicable
project ID: ab0930c7-9f66-4be8-975e-69d1f4de3225
does the project show as crashed?
no, its i have problem with notifcations not coming to my email overall
show also im not on "Your account is not on a valid plan. Please visit railway.app/verify for details." but says im on hobby
do you have them enabled?
Yes sir
did the emails go to your spam folder?
no i checked multiple times, with writing even in railway to search
there are emails but no notifcations of crashes
last email was 15 of july, but today app crashed, it did not send me message
did your deployment show as crashed in the dashboard?
don't seems to
last update was 16 days ago
today i redeployed project
well if your project wasn't registered as crashed, then no email would be sent out
but, hmm.. fix was to redeploy the project though
now its running again
your app may have soft locked itself
that would be an issue with the code, and not railway
hmm, alright, have to talk with the developer then, but i have another question about billing, can i ask it here?
yeah your account is in a bad state right now, thats a whole other issues
oh, really? how can i fix this
i will flag the team for that one, but ask your question in the mean time
i wanted to upgrade to pro plan, but im afraid the project will go down if i just drag and drop it into team project
it wont
Transfer Project
Only members of "x" will have access to the project after transferring
Happy to chat with ya if you have any addtl. questions to.
Flagging this thread. A team member will be with you shortly.
he can read my mind
fistbump
Sure, hi, thanks, i will take a moment to gather my questions
now that this has been answered
Okay, billing, it seems nothing yet has been paid for hobby plan and i have team plan which ive paid for, but theres no project yet in there. So if i understand and am brave enough I can transfer my current project there and it should work because ive paid already for Pro plan?
Would the development keep working if i used current situation or need to eventually move to Team Plan?
I read about somethin theres a Phantom plan or issues sometimes, is that the case with my project?
And my current project still says this Your account is not on a valid plan. Please visit railway.app/verify for details.
I just want to make sure development runs smooth and send notifications to my email about any issues
and bills me when nessecary
could you please help with this @Brody What does this mean?
thats something i cant help with, im just a community member
Oh alright, @ngeloxyz is team correct?
yes but please stop pinging #🛂｜readme #5
Im sorry