R
Railwayβ€’12mo ago
binaryShrey

Railway Hobby Plan Migration

Hello folks, I've been a Railway user since early 2023 and have an active developer plan as per below snapshots. On the migration blog, it states that verified users via GitHub connected accounts will be auto-migrated from developer to the hobby plan without having to pay the 5$ monthly fee. As such, my profile is connected with GitHub and my GitHub account is active with 6years usage record ( for ref - https://github.com/binaryshrey) and my Railway profile shows verify check-mark as per below snapshot. However, on the dashboard it says, "Switch to the hobby plan to continue using Railway" and upon clicking on the switch - I get a popup saying - "You need a credit balance of at least $10. Add credits to move to the hobby plan" (Attached snapshots) Interestingly, on the contact page it says - "as a hobby user, you're eligible for community support .." (Attached snapshots) My question is: - Am I already part of the Hobby plan? - If yes, do I need to add more credits to make sure the balance is atleast $10? ( current balance is $5) - If no, do I still have to pay for the $5 subscription, even on having a verified account? Hoping to get some clarity soon! - Thanks
16 Replies
Percy
Percyβ€’12mo ago
Project ID: N/A
binaryShrey
binaryShreyβ€’12mo ago
N/A
Brody
Brodyβ€’12mo ago
show me a screenshot of what the modal says when you click the switch to hobby plan button
binaryShrey
binaryShreyβ€’12mo ago
Sure, pls find below :
Brody
Brodyβ€’12mo ago
and what does the add credits modal say
binaryShrey
binaryShreyβ€’12mo ago
Yep, it then navigates to the /accounts/usage URI where I've a credit balance of $5 currently (had added a one one-time pre-paid credit of $5 when I first signed up on railway)
Brody
Brodyβ€’12mo ago
have you ever paid a non zero bill?
binaryShrey
binaryShreyβ€’12mo ago
So, I had only added a one time $5 credit to move to the developer plan once and since my resource usage is never greater than $5, I did not ever pay a non-zero bill (thanks to the monthly railway credit of $5 worth resources)
Brody
Brodyβ€’12mo ago
screenshot of the modal when you press purchase credits please
binaryShrey
binaryShreyβ€’12mo ago
Sure just a sec
binaryShrey
binaryShreyβ€’12mo ago
Brody
Brodyβ€’12mo ago
there we go, that's the text I was looking for, the credit based plan's UI is so different from the usage based plan's UI you will have the fee waived, you just need to load 10$ in credits because that's the minimum credits you can load
binaryShrey
binaryShreyβ€’12mo ago
That's great news! However, since i already have $5 in credit - would have loved to add only $5more to make it $10 worth credit to access the hobby plan
Brody
Brodyβ€’12mo ago
I don't know why the minimum is 10, but it is what it is lol better than it telling you that you wouldn't have the fee waived, then I would have had to tell you that that decision was programmatically made and final
binaryShrey
binaryShreyβ€’12mo ago
Yep, seems that way Anyways thanks a ton for your prompt responses, made my day easier πŸ‘
Brody
Brodyβ€’12mo ago
no problem!