Question about fees
I upgraded from the Developer plan to the Hobbyist plan, and according to your official documentation, there should still be a $5 discount. However, why does my bill show a charge of $5?
Below is an image of my bill.
9 Replies
Project ID:
84d7243e-f7fc-48e6-87cb-5d096dddd524project ID:84d7243e-f7fc-48e6-87cb-5d096dddd524
the discount is on usage, not the subscription fee
Unless your account has qualified for a waived fee, you will be charged 5$ a month + any usage above 5$
This is different than the developer plan, which only charged you for any usage above 5$
there is a 5$ flat fee applied on top of that with the new Hobby plan
I saw the news and upgraded from the Developer Program
thats a typo, it should say "all qualified users"
if you would like a refund, contact the team at billing@railway.app
It is precisely because I am a qualified user that I upgraded manually, but there is no discount
if you did not receive a popup while upgrading telling you that you qualified, then you did not qualify
Judging by your billing page, you did not qualify