25 Replies
Project ID:
N/An/a
i would like to know why my credits vanished
what happened is that i had my 20$ credits balance, though after that i tried adding more credits to my account but forgot my insufficient card funds and it declined the transaction
now it shows a random 25$ invoice that i never requested
while my 20$ is completely gone
im sorry but unfortunately this is not something the community can help you with, please email billing@railway.app and they will get you sorted out!
okkay ty
whats the average response time
few days
okay ty
no problem!
locking now!
Unlocking because this is high temperature.
Will get to this now.
Flagging this thread. A team member will be with you shortly.
mb
All good- when anyone spends money and it disappears, thats a p-1 thing for us to resolve.
cc @darker.js - looking into what happened.
i hope you can fix it
Unknown User•12mo ago
Message Not Public
Sign In & Join Server To View
uhh i still have this
Check now.
alright
tysm bro
appreciate it
np bro
have a great dayy
You too
<3
(Locking)
o7