R
Railway13mo ago
pakar33

Can't Payment

hello we have 1 joint project using railway, and now the project is paused because it exceeded the limit and we try to activate our owner account but always Card Rejected in that account, we have tried using visa and mastercard payments but still can't on the project, we have 3 member accounts with status 1 owner account permission and 2 account permissions" can edit " my question is whether when i use my account with "can edit" permission and activate the Pro plan For professional developers, will our paused project run again or should account permissions "owner" be required?
3 Replies
Percy
Percy13mo ago
Project ID: 8f03dd0a-af49-4544-9da6-2ad62a07b83a
pakar33
pakar3313mo ago
8f03dd0a-af49-4544-9da6-2ad62a07b83a
Brody
Brody13mo ago
please send an email to billing@railway.app - unfortunately the community can't help you with billing issues